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Service Quality in Retail Banking: Balancing Customer Perception and Expectation

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Author            Dr. Aditi Baghla

ISBN               978-93-86608-15-4

Price               Rs. 1185/-

Year                2018

Binding           Hard Cover Binding

Size                8.5″x5.5″(Crown)

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Service Quality in Retail Banking: Balancing Customer Perception and Expectation

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Author Name

Dr. Aditi Baghla

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