E-Banking : The Indian Experience

Description

Author Profile

Dr. R.K. Uppal, a man of letters, did his M.A. in Economics from Punjabi University, Patiala in 1986. Thereafter, he obtained M. Phil. degree from MDU, Rohtak in 1987, Ph. D. degree from Punjabi University, Patiala and D.Litt degree from International University California, USA in 2009,  Specializing in banking and finance, Dr. Uppal has 56 books in his credit and has published 300 research papers on the subject in reputed national and international journals. He also presented 72 research papers in national and international conferences among these 8 papers have been accepted in international conferences in Hawai, Indonesia, Finland, Costa-Rica, Australia, London, Pakistan and UK. Presently, he is head of the Dept. of Economics, DAV College, Malout (Punjab) and Principal Investigator of a UGC-Financed Major Research Project on Indian Banking. He is actively engaged in some nationally significant research projects. 62 students have completed their M.Phil and 5 students are doing Ph.D under his guidance. He has organized 16 UGC sponsored national conferences in his institution. He has chaired 14 technical sessions in national and international conferences. He has successfully completed seven major research projects of UGC, ICSSR and HRD Ministry, New Delhi. He is actively working in advisory board of editors in national and international journals. Many organizations at national level  honoured Dr. Uppal with jewel of India award, best educationist award, bhartiya shiromani purskar, arch of excellence in education award, pride of India award etc.

About the Book

There has been a wave of innovation in the financial sector in recent years as banks realize to the possibilities of digital technology such as mobile, wearables, analytics and telepresence. And with lenders under pressure to meet fast –changing demands from customers, it is likely to place of change will continue. Biometrics systems could spell the end for the password and for payments, the end of the PIN code. Mastercard is preparing the launch of a new contactless card with an embedded fingerprints sensor, creating a more secure transaction method. Interest in wearable device is growing in all sectors and banking is no different. Although many are waiting the launch of the apple watch to see how picks up apple to let customers manage accounts with a tap of their wrist. Facial recognition, google glass, robotics, agumental reality, beacon technology, oculus rift, crypto currencies and digital cheques in considered. E-age technology is a future technology. These are customer-based. The customers are already users of these environments. If they start pushing financial services to their own customer bases, these ecosystem can potentially take customers away from the banks. Many banks are already investigating how they can utilize block chain applications within their business, while Information Technology vendors such as Microsoft are helping them create real use cases. At the same time, a growing ecosystem of startups is pushing the technology, which many believe has uses outside finance too. The present book compares the performance in two periods i.e pre- mature IT and post- mature IT period in all types of banks. The post IT period is considered better and enhances the performance which indicates use of more and more technology in banks