The covid-19 pandemic caused a major downturn in tourism thereby underlining the need for mitigation measures from the perspective of small businesses. The mitigation measures presented in this book are significant as they can act as a guide in tackling any future possible downturns/uncertainties. The book starts with an assessment of the impact of covid-19 pandemic on the tourism by applying a quasi-experimental research technique called propensity score analysis. The assessment covers the pre-pandemic period till the year mid-2022. The mitigation measures derived include propensity to save, self confidence, etc which helps in shaping a resilient business which is critical for business operations, management, returns and continuity.

Dr. Benjamin F. Lyngdoh did his graduation and master in commerce and Ph.D. in the area of development studies on a topic concerning microfinance and women empowerment. He has a professional experience of more than 17 years in teaching finance, management, economics, human resources, marketing, entrepreneurship, tourism, development studies and related areas. His area of interest in research continues to be development studies in general and impact evaluations in particular. He completed a UGC, New Delhi sponsored research project in 2011, ICSSR, New Delhi sponsored research project in 2017 and ICSSR-NERC, Shillong sponsored research project in 2023. He has 30 publications in journals/edited books and has presented paper in more than 35 seminars/conferences.