Man has been moving ahead from manual to machines and now towards being digital. Digitalization is not only a tool to convenience and a global reach but also a need of the day. Besides, the outbreak of COVID-19 has now made it even more essential to transform the ways of our living, learning and working. This book titled ‘Architecting HR Transformation: Digitization into Action’ includes selected quality papers from the International Conference on Transforming HR in the Digital Era: Prospects and Implicit Issues’ and some open invited papers.
...The articles included in the book highlight the ways we can transform HR through digitalisation for catering to the industrial needs and challenges. We have also received quality papers on the role of effective communication that works as an inherent thread of all HR practices and procedures.
The introductory conceptual paper on ‘Technology Aided Skill Obsolescence Management: A Conceptual Framework’ by Dr. Sreejith S. S and Mr. Siva kumar P, highlight the importance of mapping skill obsolescence that equips the organisation to respond to any worst case scenario and enables them to adapt to new environment, and suggests the ways to reskill employees by using latest digital technologies.
Ms. Bushra Begum in her research paper on ‘Role of Body Language and Appearance on Interpersonal Relationships at workplace’, discussed the importance of body language and appearance on interpersonal relationships at workplace. This paper reflects the significance of visual aspects such as body language and appearance in creating impression on others mind.
A research paper on ‘Individual Entrepreneurial Orientation of Professional Course’s Graduate’ by Dr. Lata Bajpai Singh and Mr. Syed Asif Mehdi, measured the individual entrepreneurial orientation using primary data and presented the effect of different demographic variables and past academic performance on the individual entrepreneurial orientation of university students
In the paper on ‘Human Resource: A Critical Factor for Success in Retailing’ by Dr. Salma Ahmed, Mr. Amgad Saeed Dabwan Khaled and Mohd Azmi Khan ,the authors have emphasized the significance of HR in retailing scenario in India and the challenges faced by retailers in managing their employees’
K.H. Pavitra and Dr. Lovey Sarikwal, in their paper titled ‘The Effects of Power Distance Orientation’ have explored the extant literature which empirically proved the moderating role of power distance orientation in various predictor-outcome relationships, and suggested measures for dealing with employees at different levels of power distance orientation in the digital era.
Ms. Shilpi Arora and Dr. Sandeep Vyas have reviewed the literature intensively to extract all possible dimensions of generation’s impact on work values especially Gen Y and Gen Z and have examined the generations and work values in detail and presented a conceptual framework based on it, and observed that there exists a difference in work values in generation Y and generation Z in their paper titled, ‘Generational differences in the work values of generations Y and Z: A Review of Theory and evidence’.
Dr. Shalini Sharma in the paper titled ‘Communication Skills: Important Tool for Growth in Competitive World of Industry’, has highlighted the need of communication skills in the competitive environment.
Ms. Niharika Singh and Dr. Lata Bajpai Singh have stastically analyzed the effect of different demographic variables and past academic performance on the employability skills of engineering graduates, in their paper titled , ‘Effect of Academic Performance & Demographic Variables on Employability Skills of Engineering Graduates’.
Dr. Smrita Sinha and Dr. Anita Venaik have sought attention on the critical factors of Cross Cultural Communication through their paper titled ‘Cross Cultural Communication: A Chance Conglomeration of Human Beings Cannot be Called a Society’. They insist that to be effective in any given culture, managers should be aware of the cross cultural issues
Ms Monika Nagar and Dr. Taruna Saxena in the paper titled, ‘Big Data Approach to Human Resources Management’, posited the challenges faced by HR and provided the consequent solution introduced for the promotion of big data.
Ms. Shweta Dahiya Dr. Sanjay Bhayana in the research paper on ‘Applicant Perception for E-Recruitment Process: An Empirical Study’, revealed that acceptance or success of the E-Recruitment process depends on various variables like: type of job, ease of applying, relevance, user-friendly, internet familiarity, education level of applicants,
Dr. Abhilasha Singh has beautifully discussed various aspects of Cross Cultural Communication and analyzed the cultural differences in the work places in her paper ‘Cross-Cultural Communication with a Focus on India and USA Work Culture’
Dr Biswa Mohana Jena has identified the sector that has higher NPAs (Public/Private sector banks).He has highlighted the causes and control measures for rising NPAs and has very wisely compared SB & BOI in Sambalpur district of Odisha, India.
Ms. Monika Sharma in her research paper titled, ‘Tussle between Human & Artificial Intelligence has made an attempt to develop a comprehensive understanding of artificial intelligence and its impacts along with human fears in relation to the changes brought by artificial intelligence and has suggested the measures to overcome them.
Dr. Neera Bhutani has discussed the listening skills with a new perspective in her appealing paper titled ‘Learning to Listen, Listening to Learn’. She has wisely elaborated different attitudes under the captions like ‘I am OK, You are not OK’ and ‘You are OK, I am not OK’.
Dr. Parul Yadav and Dr. Chandni Sengupta have suggested ‘Employee Volunteerism for Strengthening Corporate Social Responsibility’ through a meticulous case study on the Tata Group. They sound very convincing while they emphasize on the significance of employee volunteerism as an important pillar of CSR.
Mr. Sachin Kumar has presented a study on ‘Human Resource Development: An Evaluation of Training and Development Practices in Banking and Related Organisations’ and also talks about T&D mechanism and functions.
Ms. Arvinder Kaur Pabla’s paper ‘Interpreting the Communiqué of Workplaces through Spatial Arrangements’ starts with a note on non-verbal communication and analyses the impact of space design on the culture, communication and performance of an organization
Mr. Rajeev Ranjan Mishra’s paper titled, ‘The Talent Enigma’, demonstrates a comprehensive study on the notion of talent within the organizational context and has given a framework for its conceptual development.
Dr. Shuchita Chandhok has talked about ‘The Transformation of Power Skills in an Automated World’ and says that remote workforce is fast becoming the new norm for businesses across the world due to fourth industrial revolution where artificial intelligence, automation etc. are reshaping the workplace.
Ms. Shivani Pande has wisely utilized her industry experience while she shares her observations through her paper on ‘Improving Employee Experiences and Engagement’. She believes that employees no longer pursue only monetary benefits and highlights the unnoticed gaps in human resource management.
Mr. Shree Prakash talks about ‘Green Human Resource Development & Practices’ and discusses the new dynamics of construction industry. He shares that in India, green movement and Green HR is still in infancy and elaborates how green awareness is now spreading through various CSR initiatives.
Dr. Kartikey has done a significant study on the ‘Role of Family Climate and Media in Relation to Moral Values’ and has discussed the relationship among family climate, media and moral values which has meaningful implications for sociological and educational point of view.
We hope that this collection will open up the new vistas for transforming the ways of human resource management. The articles in the book attempt to weave together some of the techniques and strategies employed and suggested by experienced industry experts and the learned professors to enhance the existing knowledge on the main theme.
Prof. Alok Pandey, Director, IMS, Ghaziabad, is an alumnus of the Faculty of Management Studies, BHU (1995) and was awarded Ph.D. in International-Finance by the University of Lucknow in 2002. A life-long learner, he has qualified for the Diploma in International Banking & Finance (DIBF) by IIBF, Mumbai. In a career spanning close to 25 years, he has served in senior academic & administrative positions in premier institutions in private sector and Government of India. These include Lal Bahadur Shastri Institute of Management (LBSIM) Delhi, Institute of Management Technology (IMT) Ghaziabad, National Institute of Financial Management (Ministry of Finance-Govt. of India) and Institute of Cost Accountants of India (Statutory Body under Ministry of Corporate Affairs-Govt. of India) where he served as Director of Advanced Studies. Prof. Pandey is an Independent Director on the Board of CSC e-Governance Services India Ltd. (Ministry of Electronics & Information Technology, Govt. of India
Prof. Anita Singh, Area chairperson –HR, IMS Ghaziabad, is PhD in management, and has qualified Executive Programme in Human Resource Management from IIM Calcutta, She has also achieved diploma in Personnel Management and Industrial Relations from L.N. Mishra Institute of Economic Development & Social Change Patna, Post Graduate Diploma in Business Management and, MA in Sociology. She is a seasoned educator with a knack of entrepreneurial spirit and persistent passion for continuous learning. She has a varied experience of 23 years in academics, research and training. She has to her credit various publications in refereed International/National Journals. She has co-authored a book on ‘Re Branding of Employee Relationships: The Paradigm Shift’. She has attended and chaired sessions in various National & International conferences/ seminars, presented research papers at University of Vienna, Austria, University of Wollongong, Dubai, IIM Kozhikode, IIM Raipur, IMT Ghaziabad, AIMS International Houston, Texas, USA , JNU Delhi, Zamia Millia ,BHU Varanasi, BITS Pilani etc. She has organized various National and International Conferences .She has also conducted and delivered session in a number of EDP, FDP and MDPs in various field of Management and Social Sciences research. She is on the editorial and review board of several Scopus indexed national and internal journals. Recently she has been awarded as the Most Fabulous Professors in India at WHRD Congress 2020 .She has been also appointed as Guest editor of IJTG INCTHR-2020: Special Issue on: "Technology and Human Resource Management: An Interface," a Scopus indexed Inderscience journal, 2020.
Dr. Gopal Krishna Dwivedi is presently working as an Associate Professor and Area chairperson Business Communication with IMS, Ghaziabad which is a 30 years old premier Business School of the country with prestigious national and international accreditations. Dr. Dwivedi is PhD in English, MA in English, MA in Hindi, B.Sc. and B.Ed. He has earned a Gold Medal from IIT-Kanpur for a course titled 'Enhancing Soft Skills and Personality'. He has also been certified by IIT-Kharagpur for a course on ‘Leadership’. He has around 20 years' experience in teaching and training. He is a seasoned trainer and has conducted MDPs/trainings for the Judicial Officers, Public Prosecutors, Senior Police Officers and other participants from top corporate and government organizations like Petronet LNG Ltd., Kochi (Kerala), Central Detectives Training Institute, Ghaziabad (Ministry of Home Affairs, Govt of India), Indiabulls Housing Finance Ltd, Gurgram, Hero Future Energies, Gaur Sons and many more. He is a celebrated poet too. His articles, short stories and poems have been published in the leading newspapers and magazines.