About the Book
anking today is a flourishing industry, focused on technological innovations. E- banking has emerged as the biggest focus area in the “ Digital Transformation” agendas of banks. Banking sector in India has been a major beneficiary of the inroad made by IT. Many new processes, products and services offered by banks and other financial intermediaries are now IT- centered. Effective integration of technology with sound business practices requires business process re-engineering and banks in India need to follow up on the beginning made in this regard. There has been a wave of innovation in the financial sector in recent years as banks realize to the possibilities of digital technologies such as mobile, wearable’s, analytics and tele presence. And with lenders under pressure to meat fast changing demands from customers, it is likely to pace of change will continue. This book may be useful for the banking industry, planners, policy makers, academicians, researchers and those who are interested in banking studies. It will also be very useful for all those who want to understand recent Indian banking technological developments in.
Dr. R.K. Uppal, a man of letters, did his M.A. in Economics from Punjabi University, Patiala in 1986. Thereafter, he obtained M. Phil. degree from MDU, Rohtak in 1987, Ph. D. degree from Punjabi University, Patiala and D.Litt degree from International University California, USA in 2009, Specializing in banking and finance, Dr. Uppal has 56 books in his credit and has published 300 research papers on the subject in reputed national and international journals. He also presented 72 research papers in national and international conferences among these 8 papers have been accepted in international conferences in Hawai, Indonesia, Finland, Costa-Rica, Australia, London, Pakistan and UK. Presently, he is head of the Dept. of Economics, DAV College, Malout (Punjab) and Principal Investigator of a UGC-Financed Major Research Project on Indian Banking. He is actively engaged in some nationally significant research projects. 62 students have completed their M.Phil and 5 students are doing Ph.D under his guidance. He has organized 16 UGC sponsored national conferences in his institution. He has chaired 14 technical sessions in national and international conferences. He has successfully completed seven major research projects of UGC, ICSSR and HRD Ministry, New Delhi. He is actively working in advisory board of editors in national and international journals. Many organizations at national level honoured Dr. Uppal with jewel of India award, best educationist award, bhartiya shiromani purskar, arch of excellence in education award, pride of India award etc.
Agrim Uppal, an emerging researcher did his B.Tech. from Punjab Technical University Jalandher in 2015. He has a keen interest in Banking and Information Technology. As Technology and Communication field has undergone rapid changes with great innovation such as cloud computing currently. He is working as a project Engineer for Electronic Arts (EA) in WIPRO and serving the day to day customer needs and getting more hands on in the field of marketing. He is always looking forward to grab more and more opportunities in the field of IT. He is associated with many national and International projects being conducted by Dr. R.K Uppal, Associate Professor in Economics, DAV College, Malout (Punjab).